Refund requests must be made within one week after the order arrives at your home. Refund requests submitted after that one-week window will be denied.

Returned items must be in new, unused condition. Books should not be written in, bent, torn, stained, or damaged. Items returned in unsellable condition may not qualify for a refund.

Unless the return is due to an error on our part or an item arrives damaged, the customer is responsible for return shipping costs.

If your order arrives damaged, please contact us as soon as possible with your order information and clear photos of the damaged item and packaging. We will review the issue and help determine the next step.

Digital items, downloads, and electronically delivered products are generally not refundable once they have been accessed or delivered.

In-stock items are prepared as promptly as possible. Shipping time will depend on the carrier and shipping method selected at checkout.

Any preorders or backorders have a 2–3 week processing lead time. This processing window does not include shipping time.

Select “In Person Pickup” if you would like to pick up your order at Victory Springs Independent Baptist Church. After your purchase, Dr. Gimenez will reach out to you to arrange a pickup time.

If you notice an incorrect shipping address, contact us as quickly as possible. If the order has not yet shipped, we will do our best to update it. Once an order has shipped, we may not be able to change the delivery address.

Processing times may be affected by weekends, holidays, church events, travel, or ministry schedule needs. We will do our best to communicate clearly if there is a delay.

Your order is confirmed once checkout is completed and payment has been successfully processed. You should receive an order confirmation using the email address provided at checkout.

If you need to cancel an order, contact us as soon as possible. If the order has not yet been processed or shipped, we will do our best to help. Once an order has shipped, it must be handled according to the return policy.

Please contact us quickly. If the order has not shipped, we may be able to correct it. If it has already shipped, the item may need to be returned in new, unused condition before a refund or replacement can be considered.

Yes. Sandy Creek Stirrings Press exists to produce clear, useful, Bible-centered resources. Our materials are written with a desire to strengthen homes, churches, young people, and servants of the Lord.

Preorder timelines are estimates. Printing, shipping, production, or ministry schedule delays may occasionally affect availability. We will do our best to fulfill preorders as quickly and faithfully as possible.

Churches interested in larger orders may contact us before ordering. Depending on inventory and the title requested, we may be able to help with quantity needs or timing.